If you or someone else is in immediate danger, call 911 or go to your nearest emergency department. If you are thinking about suicide, call, or text 9-8-8, the Suicide Crisis Helpline, free, 24 hours a day.
Contact
Get in touch with
Spurose
We read everything that comes in. Below is where to send what, and roughly how long we take.
Where to send it
Three ways in
Anything at all
contact@spurose.caQuestions about the platform, help finding a provider, privacy and data requests, or reporting a concern about a provider or a booking. One inbox, read by a person, usually answered within 1-3 business days.
Providers and applications
provider@spurose.caQuestions before applying, help with a profile, or anything about your listing.
Privacy
privacy@spurose.caAccess to your information, corrections, or a question about how it's handled. Requests for your clinical records go to the provider who holds it, not to us.
Worth knowing
What we can't do by email
We can't give clinical advice or opinions on your situation. Nobody answering this inbox is your provider.
We can't pass a message to a provider on your behalf. Once you've booked, message them directly in the platform.
We can't book, cancel, or reschedule an appointment for you. Those live in your account, and follow rescheduling and cancellation policy.
We can't discuss another person's account, including a family member's, without their consent.